Visit iContact
 
Marketing Tool Ratings
Features
20/20
hr
Benefits
20/20
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Ease of Use
10/10
hr
Customer Support
9/10
hr
Price
9/10
hr
Overall Grade:
97%
iContact Review

iContact is one of the world’s leading email survey providers. Currently, iContact has over 49,000 satisfied customers all over the world. That translates into a whopping 438,000 total users. The i Contact clientele comes from small and large businesses alike. Some of the well-known iContact clients include AT&T, Vonage, Symantec, International Paper, ReMax, Centex Homes, and Viacom.

i Contact packages its email survey service as one of the key features tacked onto its all-inclusive email marketing services. Even though it’s not available as a standalone product, don’t underestimate its usefulness. iContact offers all the functionality in its survey package that you would expect from a company that specializes in this one area.

Of course, the most amazing aspect of i Contact is the fact that it can offer such a robust survey service along with everything else related to email marketing for such a great price. Small businesses can get started for less than $10 a month. To insure your satisfaction, iContact offers a 15-day trial so you can even try it out before you commit.

With its proven history and great pricing, i Contact is a very nice solution for your survey marketing needs. Sign up is easy, and you can get your surveys started in just a few short minutes.
Features
Features

  • Integrated surveying
  • Industry-leading deliverability
  • Spam check
  • Over 300 templates
  • Mail-merge personalization
  • Message scheduling
  • Open and clickthrough tracking
  • Bounce-back handling
  • Subscription management
  • Multiple message autoresponders
  • RSS feeds
  • Exclusion lists
  • Advanced analytics
  • Event mManagement
  • Industry leading deliverability
  • Contact community
  • Surveying tool
  • Ask multiple choice, yes/no, and open-response questions
  • Real-time tracking data with responses and graphs

Benefits
Benefits

  • Produce quality surveys that get the information you need
  • Get critical feedback from customers
  • Make sure your survey goes where it should
  • Reduce the chances of being labelled as spam
  • Free trial
  • Over 300 templates included
  • send out coupons or other promotional offers
  • Send test emails to ensure professional, typo-free communications
  • Send to multiple lists at a single time
  • Improve your deliverability with iContact
  • Create, send, and track the results of surveys
  • Add an unlimited number of survey questions
  • Customize your survey with your logo and color scheme
  • Export all data for further analysis

Format/ Requirements
Format/ Requirements

iContact works seamlessly with FrontPage and Dreamweaver. The site’s WYSIWYG HTML editor makes IT experience a non-issue. Software is web-based, so no download is required.

Ease of Use
Ease of Use

Site navigation is superb. The “WYSIWYG” HTML editor makes the usability very high for non-techies. The overall look and feel of the i Contact site is uncluttered and functional.

Customer Feedback
Customer Feedback

When asked, "What do you like about iContact?" ......... "The simplicity of use and creation. Ideal for the novice and the moderately skilled computer user. Very much appreciate not having to be HTML skilled in order to create HTML documents.”
- Arthur Telles [Alternatives]


"i Contact helps enormously. Easy to use software with great benefits. Our email marketing has increased sales 25% since we started using email marketing."
- Brian J. Esposito [Avenue You]

Customer Support
Customer Support

Assistance can be provided by phone, email or live chat. iContact has an excellent self-guided knowledge base stacked with videos, webinars, articles, and tutorials.

Free Trial
Free Trial

i Contact offers a 15-day free trial. During that time, you’ll get full access to all its services. You can send 250 messages to up to 250 different recipients. You also get full customer support with the trial offer.

Price
Price

  • $9.95 a month for 250 contacts
  • $14.00 a month for 500 contacts
  • $19.00 a month for 1000 contacts
  • $29.00 a month for 2500 contacts
  • $47.00 a month for 5000 contacts
  • $74.00 a month for 10000 contacts
  • $109.00 a month for 15000 contacts
  • $149.00 a month for 25000 contacts
  • $239.00 a month for 35000 contacts
  • $379.00 a month for 50000 contacts
  • $529.00 a month for 75000 contacts
  • $699.00 a month for 100000 contacts