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| Features |
18.5/20 |
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| Benefits |
18.5/20 |
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| Ease of Use |
9.5/10 |
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| Customer Support |
8/10 |
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| Price |
8/10 |
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Based in San Francisco,
VerticalResponse is a front runner in web-based marketing survey services. Its customer base includes tens of thousands of companies that rely on
Vertical Response’s service and support to spread their message. Even organizations with huge client databases like Law.com or Splendora.com know they can rely on
VerticalResponse’s ease and reliability.
Small businesses also love
Vertical Response because they can get started for only $13.50 a month. This is a great opportunity for a newbie to get hooked up with an industry leader for just a little bit of money. Even better,
VerticalResponse has a full line-up of Internet marketing tools. As your company’s needs grow, you won’t have to look any further. All your marketing needs can be met in just one place.
Despite its rapid growth and recognition,
Vertical Response still maintains its core values of supplying a superior product with superb customer support.
VerticalResponse prides itself on answering its phones and returning customer calls. They even have a person respond to emails as opposed to an automated system.
If your goal is to get a product that provides tons of features, a full list of complimentary products, and the support you need to be successful, then
Vertical Response is a great choice as your Internet survey provider.
With VerticalResponse, you can:
- Link your website or email to your Vertical Response survey
- Create invitations to target customers for your survey
- See results in real time
- Access alerts for positive or negative feedback
- Take advantage of powerful data analysis
- Download data in multiple formats
- Maximize responses
- Create professional online surveys in minutes
- Layout options like background colors and insert questions
- Range of question types such as multiple choice, ranking, or free response.
- Post a link to your survey on your website or blog
- Include a survey link in transactional emails
- Analyze results
- View summary reports, compare responses or apply filters to find specific answers
VerticalResponse offers many benefits. Using its surveys, you will be able to:
- Save time by easily imbedding survey links into existing content
- Keep up to date by getting instant feedback
- Stay a step ahead by being proactive in addressing customer problems
- Stop reinventing the wheel by recalling stored data for future projects
- Powerful, flexible and easy-to-use
Vertical Response is a completely web-based product. No formatting is required; surveys are hosted on their site.
VerticalResponse is very easy to use. It couldn’t get much simpler than cutting and pasting a link to your survey. From the site, you are guided through the creation and execution of your questionnaire in a simple and concise manner.
“Vertical Response has helped iTrain.com whip our marketing department into shape, leaving us with more time to help our customers get fit.”
- Sebastian Reant [iTrain]
“Using
VerticalResponse saves us time so we can focus on what we love doing-designing and fabricating our unique jewelry collection.”
- Mellisa Joy Manning [Mellisa Joy Manning, Inc.]
Vertical Response supports its customers via email, phone, and online chat. The company also offers a message board, article archive, and weekly demos.
VerticalResponse offers all of its benefits and features for a 30-day free trial.
- $13.50 a month for 1000 survey responses
- $27.00 a month for 4000 survey responses
- $45.00 a month for 7500 survey responses
- $67.50 a month for 15000 survey responses
